Check the most frequently asked questions in alphabetical order here. If you still need help, then please reach out by chat or email us at hello@safeloox.com.
Ordering & Payment
Why haven't I received my confirmation email?
What is your price beat policy? How do I request a Price Beat?
Why was my credit card declined?
Can I cancel/ modify my order or change my address?
What payment methods does SAFELOOX accept?
Returns & Warranty
How can I make a return?
What is your return policy?
Can I return safety glasses with prescription?
Can I return safety glasses with engraving?
Can I return safety glasses with anti-fog or anti-reflective coatings?
What if my items arrived damaged or I received the wrong item?
Do you offer free returns?
When will I receive my refund?
What is SAFELOOX warranty period?
Shipping
How long will it take for my order to ship? (Domestic)
What are your shipping charges?
Can I update my shipping address?
Do you ship internationally?
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